Job: General Manager at Scottish Music Industry Association

Originally posted on Creative Carbon Scotland

We’re looking for a dedicated General Manager to join the SMIA Executive Team.

Location: Glasgow/hybrid
Reports to: CEO and Creative Director
Salary: £26,000 p.a. (£32,500 pro-rata)
Term: Permanent (subject to ongoing funding)
Working hours: 32 hours per week (based on a four day working week)

The General Manager will be responsible for the day-to-day management of the SMIA’s business operations, including overseeing the successful delivery of our annual programme of services, projects and events and supporting the work of the wider executive team.

Projects and events include the Scottish Album of the Year Award, the SMIA Summit, Scottish Music Industry Futures Roadmap, ongoing membership support and industry development, academic/education partnerships, careers advice and skills development.

Under guidance from the CEO and Creative Director, the General Manager will devise and implement an effective and efficient operational plan that meets business requirements, drives growth and supports the SMIA in achieving its vision and mission.

As a senior position within the company, the role requires someone with strong interpersonal skills and a proven track record in operational, people and financial management. The role is key to the SMIA delivering on its strategic objectives, as well as generating value for its membership, building deeper relationships, raising its profile externally and enhancing its impact.

The role has direct people management responsibility for the Projects Coordinator and the Marketing and Communications Executive, as well as some freelance project staff. A key aspect of the role includes managing partnerships across SMIA projects and programmes, and therefore, the role is central in allowing the company to generate revenue, deliver value and unlock new opportunities.

The General Manager will think strategically, act tactically and have exemplary attention to detail.

Key Responsibilities

Devising, developing and delivering the SMIA’s operational plan, on time and to budget, and under guidance from the CEO and Creative Director.
Supporting the CEO and Creative Director in financial management, with delegated authority in areas including formulating budgets, processing, issuing and paying invoices, credit control (ensuring timely payments for SMIA sales and services), processing staff payroll and pension contributions and liaising with the SMIA’s accountants to ensure accurate and timely preparation of quarterly management accounts and other financial reports as requested.
Overseeing business administrative and compliance duties and delegating where necessary, including HR support, writing, issuing and evaluating tenders, business insurance, reporting (particularly to Creative Scotland), HMRC and Companies House.
Supporting the CEO and Creative Director in writing reports for the company and its stakeholders on key issues and activities, including in areas such as fair work, sustainability and equalities, diversity, inclusion and accessibility.
Supporting the CEO and Creative Director in identifying, writing and submitting funding applications, as well as providing wider administrative support.
Managing, coaching and supporting the SMIA’s Projects Coordinator, Marketing and Communications Executive and freelance project staff; delegating tasks appropriately, setting realistic goals and targets and ensuring an efficient and effective output through conducting reviews to measure performance against objectives set.
Managing and building SMIA partnerships across projects and programmes; ensuring deliverables are met, driving revenue, making recommendations for future development and nurturing positive relationships.
Supporting the CEO and Creative Director in effectively communicating the vision and mission of the organisation to staff, members and external stakeholders.
Developing and maintaining relationships with current and potential members; responding to members’ needs by helping devise and implement new initiatives.
Representing the organisation at a wide range of industry events and sector meetings.

Required Experience

Passionate about music and developing Scotland’s music industry.
Demonstrable experience (at least three years) in a comparable management role, and preferably in the creative or arts and cultural sector.
A proven track record of successful operational delivery, including development, delivery and evaluation of projects and/or programmes.
Strong interpersonal skills and the ability to engage with individuals from all levels of the music industry, including being able to adapt style to suit the audience.
A confident communicator across various formats, with excellent attention to detail and experience of report writing.
Strong numerical skills, with experience in budgeting.
Experience of people management (preferably including freelance project staff).
Experience of managing projects and programmes.
Proficient in using cloud-based software including Google Suite, Zoom and Slack.
Able to deal with changing priorities or obstacles and to provide alternative solutions.

Desired Experience

Experience in business development (particularly for arts/creative organisations), including applying for public funding and securing private/commercial revenue.
A network of key contacts in, and an understanding of, the music industry and wider creative industries.
Experience of using financial software such as Xero Accounts (further training will be provided).
Experience of managing/working for a membership organisation or trade association.
Experience of working on major events and/or projects in a senior operational role.
Experience of engaging and working collaboratively with stakeholders.
Experience in creating reports for senior management/company boards and a demonstrable ability to summarise complex information clearly and concisely.

How To Apply

If you meet the majority of the criteria we require for this role then we want to hear from you. The SMIA is committed to ensuring equal opportunities in employment. No discrimination will be made throughout the recruitment process based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, gender or socio-economic background. The SMIA values the understanding that lived experience brings.

To apply for the role of General Manager, please email a CV and accompanying cover letter detailing how you meet the requirements of the role to jobs@smia.org.uk.

Once you have completed your application, please fill in the SMIA equality and diversity monitoring form. If you have any questions about the form, including requests for reasonable adjustments, or if you would prefer to complete an offline version using Microsoft Word, please contact jobs@smia.org.uk. Please note, all questions are optional and filling in this form is voluntary.

If you require any reasonable adjustments to be made to the application process, for example, submitting your responses via audio or video, please contact jobs@smia.org.uk.

Application deadline: 5pm, Monday 8 January 2024

Following the application deadline, we will then arrange interviews with the most suitable candidates. Interviews will take place w/c 15 January, with the role commencing shortly afterwards.

(Top image ID: A red poster with the text: ‘We’re hiring: General Manager’ with the SMIA Scottish Music Industry Association logo.)

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